Bad.

Today, I pissed a couple off real bad and I am deeply sorry for it. Because of me, their wonderful high tea session is ruin. Because of me, they might hate the restaurant I am working in forever.

I am filled with guilt now. I know they will never read this, but I just want to express my guilt here and explain why it happen. I am not trying to make any excuses but such an unfortunate incident happened because of a series of coincidence.


Disclaimer: Wall of text below

Firstly, it happens that was holding many small stacks of paper to take orders today because I picked them up from a cupboard and I thought that since nobody is using them, I will collect them and use it as one big stack. So after taking their orders, I carry on to take orders from other customers using other small stacks (easier than flipping). Thus, the couple's order shifted towards the middle of the stack. After that when I was about to give the orders to the reception, I remembered that I have to give my employer my address (I was already late for 2 days). So, I went to undate my address and had forgotten how many orders I had actually taken.

It was rather busy this afternoon and thus I didnt have time to go through all the small stacks of paper. Therefore, their orders were not entered.

After their long wait, I realize something is wrong and I checked my stack. I found their orders and I went to the reception right away to place their orders. I think they had also sensed that something was wrong and they approach to ask me too. I apologized for my mistakes and told them that their orders were coming.

But they orderd baked rice which takes the longest time to cook. So after a few more minutes, they couldnt take it. The guy complained loudly and the girl stormed out of the restaurant banging the door. After the complaint, the guy walked out angrily too.

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I am such a cock up.